Privacy Policy

Privacy Practices

The Pilkington Family Trusts, managed by Pilkington Retirement Services Limited, appreciate your interest in its website. Your privacy is important and we want you to understand our practices on gathering information from visitors to this site and on the uses we make of that information. The Pilkington Family Trusts is committed to safeguarding the privacy of our users while providing a personalised and useful service. This statement on Privacy explains the data processing practices of the Pilkington Family Trusts. If you have any requests concerning your personal information, or any queries on these practices, please contact us by post or e-mail (see Contacting the Pilkington Family Trusts below).

Information collected

We collect personal information from you through the use of enquiry forms and every time you e-mail us your details.

We also collect information automatically about your visit to our site. The information obtained in this way, which includes demographic data and browsing patterns, is only used in aggregate form. Use of personal information We process personal information collected via for the purposes of:

  • auditing usage of the site
  • contacting you from time to time on subjects in which you have expressed an interest

When someone visits, our servers automatically gather information that allows the site to communicate with the visitor's computer during the visit (see Use of Cookies below). We also track the number of visits to the site and which parts of the site visitors select. We use those types of information for statistical purposes to help us administer and improve the site. Those types of information do not disclose personal information that would permit us to identify or locate individual visitors.

Personal information is information that could identify a specific individual or entity such as names, addresses, e-mail addresses, and telephone numbers. If during your visit to our site you complete a form or submit other information to us, you may provide us with personal information. We may collect and use that personal information to provide you with information about our services or to communicate with you for other purposes.

We do not distribute or sell personal information to third parties for the purpose of allowing them to market their products and services to you. Furthermore, you may remove your personal information from our database at any time by contacting the Webmaster of by email (

Use of Cookies

A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information back from the browser.

We use "cookies" to identify you when you visit This enables us to build up a demographic profile of visitors to the site.


We will not disclose any information we keep about you to any third parties without your consent.

Data transfer through the Internet

The Internet is a global environment. Consequently using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing the site and communicating electronically with us you acknowledge and agree to our processing of personal data in this way.


The website may contain links to third party sites that the Pilkington Family Trusts does not own or maintain. We make no representations or warranties about the privacy practices of those sites.

Contacting Pilkington Family Trusts

If you have any questions about this Privacy Statement, the practices of this site, or your dealings with this site, you can contact:

Jackie Mafi
Business Administration Manager
Pilkington Family Trusts
Chalon Way Industrial Estate
St. Helens
WA10 1AU
United Kingdom